Your organisation has solved this before.
Synsa is the memory layer for your operations. It learns from every failure your teams have resolved, recognises the next one early, and puts the proven fix in front of the people who need it.
Pressure drop on press line 2 during start-up
Hydraulic pressure falls below threshold within two minutes of start. Line stopped.
- Plant 1 · 2024 Relief valve replaced, seal specification changed. Confirmed by the maintenance lead.0.92
- Plant 3 · 2022 Same symptom on a cold morning start. Warm-up sequence added.0.84
- Supplier report · 2023 Valve batch with early wear, recalled.0.71
The earlier fix resolved this in 4 days. The first occurrence took 21.
- Runs on your infrastructure
- Works fully offline
- Read-only access
- Every answer traceable
- Built in Germany
Most failures are not new. They are forgotten.
The answer usually exists somewhere in your organisation: in a closed ticket, a report, another site. It is just not found in time.
- 65%
- of engineering issues in our study had happened before, described in different words.
- 56 → 24
- days to resolution, modelled once the earlier case is found.
- 6 weeks
- from first connection to a results report signed by both sides.
1,618 real issues from two vehicle programmes, anonymised. Synsa recurrence study, 2025.
One memory across every team, site and system.
-
Capture
Synsa reads the tickets, reports and work orders your teams already keep, and turns each resolved case into lasting knowledge.
-
Recognise
When a new issue opens, Synsa matches it to earlier cases by what happened, not by the words someone chose.
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Resolve
Your team sees the earlier fix, who confirmed it and what it achieved, instead of starting from scratch.
Built for operations where failure is expensive.
The same memory layer, applied wherever problems repeat.
- Automotive Stop repeat defects travelling from one vehicle programme to the next.
- Aerospace and defence Recognise recurring faults across fleets, platforms and suppliers.
- Mining, oil and gas Take the fix from one site to every site, before the next breakdown.
- Telecommunications Spot returning fraud patterns and network faults while they are still small.
- Compliance and audit Reuse past findings and decisions, with a complete audit trail.
Your data never leaves your organisation.
Synsa is deployed on your hardware, inside your network, with no internet connection required. It reads your systems and never writes to them.
Security and deployment- On-premises or air-gapped One signed package, installed by your team.
- Sensitive data masked Names and personal data are masked on arrival.
- Experts stay in control Your specialists confirm every pattern before it is used.
- Fully auditable Every answer links to its sources and can be replayed.
From pilot to measurable results in six weeks.
One team, one source system, a fixed fee. KPIs are agreed in week one.
- Week 1
Connect
Read-only access to one system, on your hardware. Baseline KPIs agreed and signed.
- Weeks 2–3
Learn
Your history becomes memory. Your experts confirm the patterns that matter.
- Weeks 4–6
Prove
Live on new cases. A results report against the baseline, signed by both sides.
Questions we hear
- What is Synsa?
- Synsa is the memory layer for operations: it learns from every failure an organisation has resolved, recognises the problem when it returns, even described in other words, and runs on the organisation's own infrastructure.
- Where does Synsa run?
- On your hardware, inside your network, without internet. It has read-only access to your systems and writes nothing back.
- Which data does Synsa work with?
- The tickets, reports, work orders and case files your teams already keep, in systems such as Jira, ServiceNow, SAP PM and Maximo.
- How do we start?
- With a six-week pilot at a fixed fee: one team and one source system, on your hardware. KPIs are agreed in week one, and the memory keeps running afterwards.