Compliance and audit
The finding that comes back every audit.
Auditors raise the same finding at a different site, and closed CAPAs return under a new name. Synsa remembers every finding and what resolved it.
What your teams live with
- Auditors raise the same finding at a different site.
- CAPAs get closed. The root cause returns under a new name.
- Past cases that would flag a risk are hard to find when it matters.
Two records, one shape
Illustrative exampleSynsa brings back the 2024 finding and the CAPA that closed it, before the next audit raises it again.
Where Synsa reads from
- Audit reports
- CAPA records
- Deviation logs
- Case files
- Internal investigations
- ServiceNow GRC
- SAP GRC
- Archer
- MetricStream
What you measure
- Repeat findings
- Time to close CAPAs
- Cases resolved with an earlier precedent
Estimate your return
What repeat findings cost your teams today.
Estimate only, using your numbers. Assumes a case matched to an earlier one is resolved in half the time, and 140 working hours per analyst per month. In the first week we measure your real figures and agree the baseline with you.
From pilot to payback
Six weeks on your hardware. Then it keeps running.
- Week 1
Connect
Read-only links to audit reports and CAPA records, on your hardware. Baseline KPIs agreed and signed.
- Weeks 2–3
Learn
Closed findings become Traces. Synsa finds the findings that repeat across sites and audits. Your compliance leads confirm them.
- Weeks 4–6
Run
Every new finding is checked against confirmed patterns. Reviewers see the earlier finding and what resolved it.
- Week 6
Prove
Return-on-investment readout against the baseline, signed by both sides. The memory keeps running.
Context: At least 50% of generative AI projects were abandoned after proof of concept (Gartner, 2026).
Questions we hear
- How does Synsa find repeat audit findings?
- Each closed finding becomes a Trace with its shape, its records, its resolution and the person who confirmed it. A new finding with the same shape brings the earlier one back, at any site and in any wording.
- How does Synsa help with CAPA effectiveness?
- It shows when a root cause returns under a new name, so you can see which corrective actions held and which need another look.
- Which GRC and case systems does Synsa read?
- Audit reports, CAPA records, deviation logs, case files, internal investigations, ServiceNow GRC, SAP GRC, Archer and MetricStream. Access is read-only.
- Can auditors trace how an answer was produced?
- Yes. Every answer links to its source records, the model version that produced it and the expert decision, and it can be replayed with the exact versions used.
- What is a Trace?
- A Trace is one thing your company has learned: the shape of a problem, its facts, its fix and who confirmed it. Synsa uses Traces to recognise a problem when it comes back.